Legal Notice & Privacy Policy
Information under Art. 3 para. 1 lit. s of the Swiss Unfair Competition Act
Mathias Graf
Seestrasse 21
8703 Erlenbach
Schweiz
Contact:
kontakt@resortpass-europapark.ch
Disclaimer
This is an unofficial community project with no affiliation to Europa-Park, Mack Rides GmbH & Co KG or MackInternational. All product and company names belong to their respective owners.
ResortPass availability is retrieved automatically from the public ticket shop; wait times, crowd-index forecasts and reported opening hours come from the independent source ParkQueueTimes.com. We do not guarantee accuracy, completeness or currency. Official Europa-Park information remains authoritative.
Privacy Policy
What data do we collect?
When you use the email alert or community feature, we store:
- Your email address and the confirmation, unsubscribe and community access tokens
- Your pass selection (Silver and/or Gold)
- Your registration time and, for community submissions, the name, title, text, moderation status and submission time
What do we use the data for?
We use this data to confirm your registration, send your selected availability alerts through Brevo SMTP, and moderate and publish community submissions. Brevo processes your email address and technical delivery data for this purpose. We do not sell your data, use it for advertising or send newsletters. Data is disclosed only to the processors named here or when required by law.
Tracking, cookies and analytics
This website uses no user tracking, cookies, advertising analytics or fingerprinting. For operation and security, the web server records technical access logs containing the IP address, date and time, requested address, HTTP method and status, and, where available, the referrer and user agent. These logs are not used for advertising or user profiles.
Availability data
We retain the results of our 15-minute availability checks for no more than five years so seasonal patterns can be shown. This data contains no personal information.
Deletion
Registration data and community submissions are retained until you unsubscribe or request deletion. You can unsubscribe at any time using the link in every email; your alert data and linked community submissions are then deleted. Unconfirmed registrations are not used to send alerts. Statutory retention duties remain unaffected.
Hosting
This website and its database run on a Hetzner server in Falkenstein, Germany; Hetzner processes the server data required for this service. The access log rotates at 10 MB and no more than three archives are retained alongside the active file, so its retention period depends on traffic volume. Email is sent through Brevo as the SMTP provider; the provider’s contractual and statutory retention periods also apply.
Copyright
This project’s source code is open source.
Applicable law
Swiss law applies. The place of jurisdiction is Zurich, Switzerland.